Customer Services                                                              

Standard Mutual is committed to providing quality insurance and personal service for our valued policyholders.

For assistance in information about your bill, changes to your policy, questions about your coverage, or reporting a claim refer to the information below.

Billing - Questions concerning your bill or to sign up for the EFT payment option may be directed to Standard Mutual's Customer Service Call Center . The call is toll free at 866-469-3968. Hours are Monday through Friday 8:00 a.m. - 4:30 p.m. Central time.

Your Policy and Coverage’sYour Independent Standard Mutual Agent, is the best source for answers to these types of questions or for assistance in making a change in your coverage. We work closely with your agent to provide quality service and prompt answers.

Claims - If you need to report a claim, call your Independent Standard Mutual Agent  or call our Claim Call Center toll free at 866-666-9170. This call service is available 24 hours a day, seven days a week.